Policy For Candles: Does not accept returns or exchanges. All sales are final. If there is a problem with your purchase when you receive it, please contact us immediately at latte shop.ae@gmail.com. If we do not have your order already in stock, we make it to order. Please allow 2-3 days to get your order made. 

 

 

If there are mistakes with your order, or products arrive defective/damaged at the time of receipt, we'll make it right by:

• Sending you replacement parts or accessories
• Replacing the product or Issue a refund 
• And we'll also cover the cost of any return shipping

• If the product is not defective, return shipping fees will apply.

1. Trim the wick. Every. Single. Time.

2. Let the wax melt all the way across.

3. Only burn your candle for 10-15 min hours at a time ( depends on the size )

4. Keep the flame away from moving air oe near objects.

5. Dip your wicks in the melted wax to extinguish the flame.